01 ——
Feature requests
Ask for a new timer, a missing preset, or a better workflow. Most useful tools start as simple requests.
Contact ClockUnit
A real inbox, not a black hole
Questions, bugs,
or useful ideas.
If something is broken, missing, confusing, or worth building, send it over. ClockUnit is small on purpose, which means thoughtful feedback actually shapes the product.
Best way to reach us
support@clockunit.comUse this for suggestions, bug reports, partnership questions, and anything else related to ClockUnit.
Response time
1-3 days
Messages
All read
Best for
Clear detail
What to send
The emails that help
most are specific.
A short, direct message beats a polished one. If you can explain the situation clearly, that is usually enough.
02 ——
Bug reports
If something feels off, tell us what happened, what you expected, and which browser or device you were using.
03 ——
Partnerships
If you have a thoughtful collaboration idea, we’re happy to hear it. Clear and specific emails help most.
Before you send
A few details go
a long way.
01
Include the tool name and what you were trying to do.
02
Mention your browser, device, and whether the issue is repeatable.
03
Add a screenshot or exact time/preset when relevant.
FAQ
A few common questions
How quickly will I get a response?
We aim to reply within 1–3 business days. During busy periods it may take a little longer, but every message is read.
Can I request a new timer or tool?
Yes. Feature requests are one of the main ways ClockUnit grows. If you can explain the use case clearly, that helps us prioritise it properly.
What should I include in a bug report?
Include what you expected to happen, what actually happened, your browser and device, and any steps we can use to reproduce it.
Do you offer an API or commercial plan?
Not currently. ClockUnit is a free web product. If you have a specific need, you can still reach out and explain the use case.
Prefer to browse
before writing?
You can also read what ClockUnit is, how it works, and how privacy is handled.